Support Center

We're here to help. Get in touch with our support team or find answers in our resources.

24/7
Emergency Support
<4hrs
Average Response Time
98%
Satisfaction Rate

Choose Support Category

Customer Support

Help with orders, payments, and account issues

4 contact options

Kitchen Support

Food safety, compliance, and kitchen operations

4 contact options

Driver Support

Delivery issues, vehicle problems, and route assistance

3 contact options

Customer Support

Help with orders, payments, and account issues

General Support
support@pommysmeals.com
Technical Issues
tech@pommysmeals.com
Payment Questions
billing@pommysmeals.com
Hotline
1-800-POMMY-STORE

Business Hours

Phone Support
Monday-Friday, 8 AM - 6 PM EST
Email Support
24/7 response within 24 hours
Emergency
Available 24/7 for critical issues

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Helpful Resources

Documentation

Comprehensive guides and API documentation

Help Center

FAQs and troubleshooting guides

System Status

Real-time system status and uptime

Report an Issue

Submit bug reports and feature requests